WhereBridesGo.com Return Policy
All WhereBridesGo.com merchandise is unconditionally guaranteed.
If you are not satisfied with your purchase for any reason, please let us know so we can take care of you.
When you receive your order, please open it right away and check all items received.
If something is defective, damaged, or just not what you expected, please contact us within 15 days of delivery. We accept returns of non-personalized items for a full refund, less shipping. We do not accept returns for customized items.
Returning an item is as easy as 1-2-3
1) Request a Return Authorization Number by calling or texting us at 573-216-4638 or sending email to firstname.lastname@example.org. This enables us to properly credit your account or issue store credit.
2) Ship your return to:
1636 Cherokee Rd
Lake Ozark MO 65049
3) Please include the following:
- Your name and address
- Telephone number
- A copy of your WhereBridesGo.com invoice
- Your return authorization number
- Reason for the return
If you are dissatisfied for any reason, we want to know so we can make our store better.
We want you to be happy ... weddings are joyous occasions!
Please remember that our customer service reps are people too. We respectfully ask that you please be kind if you call about a return. They will make every effort to ensure your satisfaction and make it as easy as possible for you.